http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/ Parenting Tips and Parenting Advice Fri, 03 Sep 2010 15:08:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/comment-page-1/#comment-628 Neena Wed, 05 Dec 2007 02:14:16 +0000 http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/#comment-628 Sherri, I love Target, too. There isn't one close to us but I try to plan a trip out there once every few months. Hearing stories of good customer service makes my heart happy. Sherri,
I love Target, too. There isn’t one close to us but I try to plan a trip out there once every few months. Hearing stories of good customer service makes my heart happy.

]]> http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/comment-page-1/#comment-627 Neena Wed, 05 Dec 2007 02:12:04 +0000 http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/#comment-627 Tamara, The time and the aggravation involved really isn't worth it. Tamara,
The time and the aggravation involved really isn’t worth it.

]]> http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/comment-page-1/#comment-626 Sherri Caldwell - The Rebel Housewife Wed, 05 Dec 2007 01:59:09 +0000 http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/#comment-626 A good anecdote (although I am all about shopping online to avoid the customer service and bad shopper etiquette disease running rampant in stores, especially during the holidays) -- Target has always been wonderful to me, in terms of helping me when I need it, and making returns & exchanges easy. I was in Target today, and a Santa came up to me, in the middle of the store (a couple of other Target employees were with him, so it was legit) -- he said "Merry Christmas!" gave me some candy and asked if I'd take a picture with him. I said, "Sure! Too bad my kids aren't here!" But what the heck, it made my Mom-about-town morning, and a cute Polaroid, too! ;-) LOVE Target-- A good anecdote (although I am all about shopping online to avoid the customer service and bad shopper etiquette disease running rampant in stores, especially during the holidays) — Target has always been wonderful to me, in terms of helping me when I need it, and making returns & exchanges easy. I was in Target today, and a Santa came up to me, in the middle of the store (a couple of other Target employees were with him, so it was legit) — he said “Merry Christmas!” gave me some candy and asked if I’d take a picture with him. I said, “Sure! Too bad my kids aren’t here!” But what the heck, it made my Mom-about-town morning, and a cute Polaroid, too! LOVE Target–

]]> http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/comment-page-1/#comment-620 Tamara Tue, 04 Dec 2007 15:05:44 +0000 http://neenmachine.com/2007/12/04/is-poor-customer-service-the-new-norm/#comment-620 Wow that stinks I can not believe the nerve of some people. It seems to me that lately even common courtesy has walked out the door. Its sad when you think about it these people are raising kids who are going to be just like them. I am glad in the end you did get the refund We shouldn't have to work so hard for these things. Wow that stinks I can not believe the nerve of some people. It seems to me that lately even common courtesy has walked out the door. Its sad when you think about it these people are raising kids who are going to be just like them. I am glad in the end you did get the refund We shouldn’t have to work so hard for these things.

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